At Skaira, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases from us.
By using our website, you agree to the collection and use of information in accordance with this policy. If you have any questions about our privacy practices, please don’t hesitate to contact us.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
- Non-Personal Information: We also collect non-identifiable data such as browser type, device information, IP address, and browsing activity to improve your user experience and enhance the website’s functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process your orders, manage your purchases, and deliver your products.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you might encounter.
- Improvement of Services: To analyze website usage and customer feedback to improve our products, services, and overall shopping experience.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about new products, special offers, or important updates. You can opt-out at any time.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including:
- Encryption: All sensitive information (such as credit card numbers) is transmitted via secure SSL encryption.
- Access Controls: We restrict access to your personal data to authorized personnel only.
- Payment Processing: We use trusted third-party payment processor (Pay U) to handle your payment transactions securely.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except as necessary to complete your order or to comply with legal requirements. We may share your data with:
- Service Providers: We may share your information with third-party service providers who assist in processing orders, delivering products, or providing customer support. These service providers are obligated to protect your information and only use it for the purposes we specify.
- Legal Compliance: If required by law, we may disclose your information in response to legal requests, such as subpoenas or court orders.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize you when you return to our site and remember your preferences. You can control cookies through your browser settings, but disabling cookies may impact your ability to use certain features of our website.
We may also use tracking technologies (such as Google Analytics) to analyze website traffic and improve user experience. These technologies do not collect personally identifiable information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or update your personal information by logging into your account or contacting us.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “unsubscribe” link in the email or by contacting us directly.
- Data Deletion: You may request that we delete your account or any personal information we have on file. Please note that some data may be retained for legal or operational purposes.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so that we can remove it from our records.
8. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Skaira
Email: [Support@skairaremotes.in]
Phone: [+91 9080873884]
Website: [www.skairaremotes.in]